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Funeral Office Manager

Key duties and responsibilities:

Manage the administration team across all branches

Deal with day-to-day queries that occur within the admin team

Allocation of administrators to arrangement diary

Police all existing procedures and policies and implement new procedures

Manage company diary and future fleet bookings

Manage annual and sick leave for the administration team

Maintain relationships with suppliers and external staff

Develop the administration team through internal and external training and encourage them meet their personal/team objectives

Involvement with the recruiting of new employees and their induction


The above represents the core of your responsibilities which will expand as the role progresses.

The Office Manager will report to the General Manager.


Personal Skills required:

A high standard of written and verbal communication skills is required.

A thorough working knowledge of Microsoft Outlook, Work & Excel. Training on in-house computer programmes will be given.


The successful candidate must demonstrate the highest standards in their personal presentation, motivation and attention to detail.

Experience in managing a small team is essential. A direct, firm but fair approach to personal management is required.  Experience of the funeral industry is essential.

Our service must, at all times, be first class and the care and consideration of our customers’ needs and requirements is of the utmost importance. We therefore require a person with a positive attitude, with plenty of initiative to learn the procedures and quickly become a valuable member of a busy working team.


A uniform is provided.

Office Hours  9.00am – 5.00pm

Six month probationary period either way.

Holidays – 20 days per year

Salary – on application


Employee Benefits:

Bike to Work scheme

Employee Assistance Programme

Private medical insurance (after 3 years of service)

Auto enrolment pension scheme (after 3 months of service)


All interested candidates should complete the application form below.

Application for Funeral Office Manager

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