A dynamic and diplomatic person to develop the role of Operations Manager whilst working within the experienced team of funeral operatives.
Duties and responsibilities
Smooth running of the Operations team and co-ordination of resources to ensure key areas are met:
General funeral duties
Co-ordination of removals
Enthusiastically lead and encourage team members to work to the best of their ability
Ability to recognise individual’s strengths and weaknesses
Implement personal development programmes via internal and external training
Welfare of team:
Improve communication within the team with regular 1-2-1s
Control and monitoring of annual leave and sick leave
Authorisation of overtime
Implement risk assessments
Involvement in recruitment and induction of new employees
Conducting annual appraisals
Chair Operative Meetings
The Operations Manager will report directly to the Directors.
Demonstrate the highest standards in their personal presentation, motivation and attention to detail.
Firm but fair approach to personal management is required.
Good written and verbal communication skills
Experience in managing a small team is essential. A direct, firm but fair approach to personal management is required. Experience of the funeral industry is essential.
A uniform is provided.
Office Hours 8.30am – 5.30pm
Six month probationary period either way.
Holidays – 20 days per year
Salary – on application
Bike to Work scheme
Employee Assistance Programme
Private medical insurance (after 3 years of service)
Auto enrolment pension scheme (after 3 months of service)
All interested candidates should complete the application form below.