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Operations Manager


A dynamic and diplomatic person to develop the role of Operations Manager whilst working within the experienced team of funeral operatives.


Duties and responsibilities

Smooth running of the Operations team and co-ordination of resources to ensure key areas are met:

General funeral duties

Co-ordination of removals

Mortuary duties

Vehicle maintenance

Workshop duties

Building maintenance


Career development:

Enthusiastically lead and encourage team members to work to the best of their ability

Ability to recognise individual’s strengths and weaknesses

Implement personal development programmes via internal and external training


Welfare of team:

Improve communication within the team with regular 1-2-1s

Control and monitoring of annual leave and sick leave

Authorisation of overtime

Implement risk assessments

Involvement in recruitment and induction of new employees

Conducting annual appraisals

Chair Operative Meetings


The Operations Manager will report directly to the Directors.


Personal skills

Demonstrate the highest standards in their personal presentation, motivation and attention to detail.

Firm but fair approach to personal management is required.  

Good written and verbal communication skills


Experience in managing a small team is essential. A direct, firm but fair approach to personal management is required.  Experience of the funeral industry is essential.


A uniform is provided.

Office Hours  8.30am – 5.30pm

Six month probationary period either way.

Holidays – 20 days per year

Salary – on application


Employee Benefits:

Bike to Work scheme

Employee Assistance Programme

Private medical insurance (after 3 years of service)

Auto enrolment pension scheme (after 3 months of service)

All interested candidates should complete the application form below.

Application for Operations Manager

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