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What People Say

What People Say

Following every funeral and memorial, we send a feedback card to the family. We value every single comment and we keep records of all the feedback we have received. These individuals have given us permission to publish their feedback and we have included any suggestions for improvement to give a balanced view.

  • Can't think of any improvements as all aspects were covered to our expectations.
    Mr White
  • Everyone made everything run so smoothly and everything was of the highest quality. Thank you!
    Mr Davis
  • We are so pleased with the memorial stone; it is exactly how we expected it.

    The attention I received from Charlie was so professional but also friendly, considerate and efficient.

    Mrs Murzell
  • Excellent service and communication throughout this difficult time.
    Mr Fleming
  • We had to organise the details via email or phone call due to lockdown. Always received prompt replies to queries. Stone looks good.
  • A special mention for Charlie. Always respectful, speedy responses. Great customer rapport and service.
    Mrs Selby
  • Excellent service. Charlie and Sam in the Memorial Department were quick to respond, very helpful and understanding. All excellent!
    Mrs Coe
  • My family have always used A B Walker for all their funerals and masonry and have always been satisfied. Also it is a good family business.
    Mrs Chaplin
  • Very pleased with the help of all staff members. 
    Mrs Cripps
  • It would be hard to improve on the efficient and helpful service you provide.
    Mrs Bennett
  • Wonderful company. Everything was done as requested. Walkers gave us, as a family, 100% of themselves.
    Mrs Cane
  • I would like to thank Shelby, Charlie and Samantha for all their help.
    Mr Honey
  • The prospect of arranging necessary work on my family memorial from a distance was rather daunting. However I was quickly reassured by the prompt and detailed descriptions of the work required. Charlie and Sam started to feel like friends at the end of the process.
    Mrs Power
  • The memorial stone is perfect. My son and I are pleased. Thanks to all for your kindness - much appreciated.
    Mrs Brown
  • I think the service we received was excellent. No need to improve anything.
    Mrs Morgan
  • No improvement needed - excellent customer service both before and after funeral - 5 stars!
    Ms Grove
  • Would highly recommend A B Walker. Extremely helpful and efficient staff and I am very pleased with my parents' memorial stone.
    Ms Green
  • All the staff were friendly and efficient and the result was exactly what we wanted.
    Mrs Hall
  • Excellent service. Explained clearly and delivered on time. Thank you for taking care of it all.
    Mr Woolford
  • Everything was done very well with professional and caring expertise.
    Ms Waite
  • Possibly a few more updates during the long gaps between the starting and finishing of the memorial work. Polite, efficient and understanding service.
    Mr Carter
  • As far as I am concerned I had a perfect service! This has been the case for all previous family funerals with Walkers.
    Mrs Matthews
  • Tony was very attentive.
  • All the staff were so helpful and friendly.  Muriel remembered us from a previous funeral and was very kind.
    Mr D French
  • Muriel was very professional.
    Mr Terry Jones
  • Everything was just perfect.  Tina was great and nothing was too much trouble.
    Mrs L Cane
  • All done so efficiently.  Heidi was always there to answer my questions.
  • Heidi was very prompt to respond to queries.
    Dr. J Williams
  • Everybody took good care of our family and friends on the day of the funeral.
    Mr T Rabuano
  • Excellent service from Clare who was kind and respectful.
    Mrs Clubley
  • Sasha was efficient, helpful and patient.
    Reverend N. Bennett
  • Sasha was absolutely amazing.
    Mrs Andrea Brown
  • David was very respectful and Claudine was very helpful.
  • Claudine was well organised.
  • Melanie was caring and professional and led us through the process.
    Karen Hampshire
  • Attention to detail delivered in such a caring way.
    Ms L Cogan
  • Carolyn dealt with everything promptly and with compassion.
    Mrs Jackie Dixon