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What People Say

What People Say

Following every funeral and memorial, we send a feedback card to the family. We value every single comment and we keep records of all the feedback we have received. These individuals have given us permission to publish their feedback and we have included any suggestions for improvement to give a balanced view.

  • Carolyn was very helpful and responsive
    Mrs Kathy Stevenson
  • Kept in touch with me throughout the process. Ken's kindness and attention to detail
    Sarah
  • Immediate response to our request for help. Melanie is an angel!
  • Care throughout the process. Melanie was so caring and helpful
    Peter Aggiss
  • Care throughout the process. Melanie was so caring and helpful
    Peter Aggiss
  • Ruth was very sympathetic and kind.
    Mike Dormer
  • Alex was wonderful has a very calming way of putting one at ease. Ruth also was very helpful
    Michelle Lay
  • Bringing my husband home first, and walking slowly down the road. also, our car driver was very sensitive
  • Ruth - Attention to detail and a good ear
  • A great team overall. Many thanks! Charlotte took good care of the preparations and of course Julian on the day 
  • Mr Walker called before the funeral to check all was OK. Charli was wonderful throughout, helpful and approachable
    Mrs Jan Saunders
  • My sincere thanks to your whole team
    Mrs Susan Allen
  • Shelley and all the staff - You all did a great job!
    B W Emery
  • Appreciated being informed of what was to happen on the day
  • Charlotte for me was perfect, also the receptionist was great at relaxing me
    Mrs Maureen Short

Customer Reviews