Funeral Arranger
Maidenhead
Funeral arranger role
Could you help families through the difficult time of making funeral arrangements, right from the first call?
AB Walker, a long-established, family owned and run funeral director has a vacancy for a full-time funeral arranger to manage our branch in Maidenhead.
If you are compassionate, have great communication skills and want to help others this role could be for you.
Key responsibilities
- Assist families in making funeral arrangements offering support from the initial call through to the completion of arrangements
- Coordinate with various third parties including hospitals, nursing homes, crematoria, churches, cemeteries, ministers and celebrants to ensure all aspects of the funeral process are handled sensitively and professionally
- Conduct face-to-face meetings and communicate effectively over the phone to guide families through decision-making processes
- Prepare the Chapel of Rest for visitations by loved ones, ensuring it is presented in a dignified and respectful manner
- Take responsibility for managing the branch, working in the branch on your own, with the support of the wider team
- Foster positive relationships within the local community, representing AB Walker with professionalism and empathy.
About you
- Compassionate and empathetic nature, with a genuine desire to help others
- Strong customer service skills with the ability to communicate effectively with individuals from diverse backgrounds
- Well-organised and capable of working to deadlines while maintaining attention to detail
- Comfortable working on your own, taking responsibility for your work and the management of the branch
- Positive attitude and willingness to contribute to a team dedicated to excellence and community support
- Full, clean driving license is essential
- Ideally vaccinated against Covid-19.
Salary and benefits
Working hours: Monday to Friday, 9am to 5pm. This is a full-time, office based role.
Salary: From £25,000 plus benefits
Benefits include:
- 20 days holiday plus bank holidays
- Day off for your birthday
- Bike to work scheme
- Access to Mental Health First Aiders
- Uniform provided
- Company pension
- Bupa cash plan
- Opportunity to be involved in bereavement support, with training provided.
We welcome applications from individuals with or without previous experience as funeral arrangers/administrators. Salary for experienced candidates will be based on relevant experience and qualifications.
Apply now
All interested candidates should complete this application form.
AB Walker is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.