It is always difficult to know what to do first. Our aim is to provide our clients with a funeral service that will offer them the guidance they need at each stage of the arranging process in an open, empathetic and considerate manner.
Who can make funeral arrangements? It is usual for the next of kin to make the funeral arrangements. In England and Wales, the person who has legal authority to carry out probate of a deceased person's estate also has the final say over funeral arrangements. This will either be the executor, as named in the will if there is one or the administrator, as determined by the rules of intestacy, if there is not. It is not uncommon for disputes to arise between family members during funeral arrangements, and this can make what is already a difficult time even more challenging. We can give guidance on next steps if there is a dispute in order to move forward however communication between family members is key to avoiding a protracted and damaging disagreement from impacting the arrangements for the funeral.
If the death should take place in a hospital, hospice or residential care home, then the immediate steps are taken by members of the care staff following their set procedures.
At home, the first practical step to be taken is for the doctor to confirm and certify the death. Following confirmation, the family may wish to contact us to arrange for the removal of the body to our chapel of rest. We are available 24 hours a day by telephone on 0118 957 3650.
In the event that the death is sudden or unexpected then the police will attend to co-ordinate the removal of the body, on behalf of the coroner, to the public mortuary. The coroner will be informed and the requirement for a post mortem assessed according to Ministry of Justice guidelines.
We are professionals in funeral services and we pride ourselves in offering traditional and modern funeral options with unparalleled levels of personal service.